applicants
Assistant General Manager
at Red Roof Inn in Miami, FL
Career Opportunity
Red Roof Inn is a leader in the economy hotel market serving millions of guests each year, with approximately 350 franchised and corporate-owned properties spanning the continental US and Alaska.
As a premier employer, Red Roof is committed to offering the most qualified candidates an excellent career opportunity. In return, we expect our employees to be passionate about providing exceptional customer service to both internal and external customers. Your performance will be rewarded based on your ability to achieve the company’s goals. The rewards include increased decision-making autonomy, bonuses, as well as the financial rewards associated with career advancement.
Position Summary
The Assistant General Manager position is a developmental position at Red Roof Inns, Inc. The major focus for this position is to train and develop an Assistant General Manager to become a General Manager. We will provide a structured training and development program which typically lasts 18-22 months. Upon completion of the training program, the Assistant General Manager will be promoted to become a General Manager of a Red Roof location. This promotion may require some degree of relocation, however this is discussed and honored in any request when possible.
Position Responsibilities
*Responsible for leading each employee in providing high quality customer service *Daily exceed the expectations of guests and clients *Functions as one of the entrepreneurial leaders of the hotel *Uses discretion over the decision making for the entire operation, in conjunction with the General Manager *Responsible for the five major departments of the hotel property, including the Front Desk, Housekeeping, Maintenance, Laundry and Sales *Use business savvy to operate these departments as each sees fit *Manage the P&L and budgets *Responsible for recruiting, hiring, coaching, and terminating employees *Develop/implement employee schedules *Other duties as assigned
Position Requirements
*Bachelor’s degree or equivalent work experience, preferably in hotel, restaurant or retail management required *Profit and loss and budgeting experience strongly preferred *Sales background and rate/yield management experiences are preferred *Must have an attitude and drive for success *Excellent verbal and written communication skills required *Proficiency in MS Office Suite and PMS systems strongly preferred *Must have exceptional customer service skills
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